Consulting & Services

End-to-end
technical services
for live productions

As broadcast specialists, we make complex live production and camera setups work — reliably.

Contact
30+ Years experience
800+ Live productions
Berlin Based · available worldwide
Selected references: Audi, BMW, Deutsche Bank, HP, SAP and many others
Services

What we do

From planning and system integration to on-site operation and custom software.

🎬

Video TD / live production engineering

  • Video TD services for live broadcasts and events
  • Engineering planning, show setup, and live troubleshooting
  • Available for on-site work
📡

Consulting, planning, and technical support

  • Technical consulting for productions, venues, and organizers
  • Pre-production planning, documentation, and risk reduction
  • On-site support during setup and show operation
🔧

System design and integration

  • End-to-end workflow design from concept to deployment
  • System planning and integration for event and studio environments
  • Signal flow design, redundancy concepts, and implementation support
💻

Automation and control software for broadcast workflows

  • Automation of repetitive technical steps
  • Device control and synchronization across multiple systems
  • End-to-end setup to reduce manual interventions
Software

smart-reset APP

Purpose-built tool for professional broadcast and live productions.

smart-reset

Browser-based PTZ camera control and live NDI monitoring for broadcast engineers. Discover cameras on your network, run full reset sequences, and analyse the signal in real time — all from a single web interface.

PTZ Control NDI Monitoring Waveform & Vectorscope Auto White Balance Python · FastAPI
Visit homepage ↗
Supported cameras
Panasonic UE30–160 Panasonic HE40–HR140 BirdDog P100–P4K
🔍

Camera network discovery

Scans the LAN and identifies compatible Panasonic and BirdDog PTZ cameras automatically — no manual IP entry needed.

⚡

Full reset sequence

Resets all color and black values to factory defaults in one click, ready for white balance and black balance calibration.

📺

Live NDI monitoring

Streams a real-time NDI feed directly in the browser with practical waveform (RGB Parade, Luma) and vectorscope analysis in BT.709.

🎛

Advanced camera controls

Toggle Auto Focus, Auto Iris, Gamma, Linear Matrix, and adjust exposure and color temperature — all without opening the camera's own web GUI.

📋

Operation logging

Real-time log panel for every camera command and system event, with optional file logging for post-show diagnostics.

Software

smart-matching

In Development

All-in-one automated colour matching for Broadcast and PTZ cameras in live environments. Not yet available — currently in active development.

smart-matching

● In development — not yet available

Measures live input feed from the camera against a physical test chart, computes the per-patch RGB delta, and drives the camera's own parameters directly via its manufacturer API — iteratively, until every patch converges within tolerance. No LUTs. No post-processing. No manual knob turns. The camera itself ends up matched.

No LUT Direct Camera API Automated Multi-Brand Live Production Python · FastAPI
Seeking Investment

smart-matching is in active development and I am looking for investors to accelerate the roadmap. If you are interested, get in touch.

🎯

Reference chart measurement

Samples 29 colour and luminance patches from a live camera feed using the DSC Labs CDM 12+4R v15.2 A3 chart. Fixed bounding boxes, average RGB per patch region, scales to any frame resolution. The operator frames the chart — the system does the rest.

🔌

Direct camera API access

No intermediate layer, no colour grade. Each camera is controlled via its own native manufacturer protocol. Pedestal, gamma, white balance gains, and colour matrix parameters are written directly to the camera's own hardware registers.

🔄

Automated correction loop

Grab live feed → measure patches → compute delta → send corrected value to camera → re-measure. Repeats until all active parameters converge within threshold or the maximum iteration count is reached. No manual intervention after start.

📐

Physics-correct correction order

Luminance before colour: black point → midtone curve → R/B channel balance → flare → chroma level → hue matrix → 6-axis linear matrix → 12-axis colour correction. Each stage is converged before the next begins.

📷

Multi-camera matching

All cameras are independently calibrated to chart spec first, then a fine-tuning pass closes the inter-camera residual via their respective APIs. Cross-brand pairs are supported — if hardware limits prevent a perfect match, the minimum achievable residual is reported.

About

medien-support

medien-support was founded in 2007 as a full-service provider for TV and event productions. From the beginning, we combined operational production expertise with a strong engineering mindset. We design and deliver complete workflows from planning and system integration to on-site operation and technical support.

Our focus is not only on providing the right technology or planning, but on making complex setups reliable and efficient through custom software. We develop tailored solutions for automation, control, and synchronization across multiple hardware environments, helping production teams reduce manual steps, minimize errors, and achieve consistent results under live conditions.

How we work

  • Listen first. Define constraints, risks, and success criteria.
  • Design workflows that operators can run under time pressure.
  • Document everything needed for stable handover and repeatability.
  • Support setup and show operation with fast fault isolation.

Principles

  • Prefer simple over clever.
  • Build for failure modes.
  • Reduce manual steps.
Team

Meet the team

Operational experience plus engineering execution.

Andreas Jaenisch

Andreas Jaenisch — CEO

Andreas brings over 30 years of professional experience in broadcast and event production. Alongside his creative work as a cameraman and vision mixer, he developed a strong focus on the technology behind the scenes as a video technician. He built a successful freelance career starting in Munich, working for national and international production companies. He has contributed to over 800 live productions for clients such as Audi, BMW, Deutsche Bank, HP, SAP and many others. In 1999, he moved to Berlin, where he developed the first LED billboard video playout software for NMB Street TV AG. In 2002, he joined best-media-connection GmbH as a Video TD and production manager. In 2007, he founded medien-support, where he continues to develop solutions for the broadcast and event industry.

LinkedIn ↗
Adil Sunil

Adil Sunil — CTO

Adil Sunil is the CTO of medien-support, where he develops and manages modern digital solutions across web, cloud, and software systems. With over ten years of experience in SaaS technologies, full-stack development, and project management, he has led complex software and digital transformation projects in international environments, helping organizations streamline processes, scale platforms, and implement sustainable technology solutions. At medien-support, he is responsible for shaping the company's technical direction and ensuring reliable, future-proof systems that support production and business growth.

LinkedIn ↗
Contact

Get in touch

For inquiries, planning support, and on-site engineering.
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Email

info@medien-support.com

Phone

+49 151 144 53 300

Address

medien-support
Andreas Jaenisch
Simplonstr. 65
D-10245 Berlin
Germany